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Courtesy of Ken Avidor:

“Highway expansion in America is big business. The Highway Expansionists enjoys the support of both Democrats and Republicans and sometimes Greens. Millions of dollars are spent on propaganda to support the notion that the destruction of the People Zone for the Auto Zone is an inevitable and desirable part of “Progress.” If you add the billions of dollars the auto and oil industry spends on advertising and public relations, it is no wonder that opponents of highway expansion face a public wall of apathy and suspicion. It is not easy to break through that wall of conditioning. Words alone cannot correct the positve mental images people have of automobiles and highways from acquired from a lifetime of viewing TV commercials.

STRIDE (Southside Traffic Reduction Initiative to Determine our Environment) uses photos, art and comics on its website to counter the industry PR images. Comics and satire are also a fun way to convey complex ideas. They can also attract attention to more serious stuff. We are hoping to add music and animation to the STRIDE site in the near future.

These are some sites that have art and comics against highway expansion [in Minnesota]:

http://www.Stride-mn.org
http://www.roadkillbill.com
http://www.andysinger.com
http://www.carbusters.org/

In the same sitting, I stumbled into two articles on the use of cellphones to coordinate street protest in real time. One in La Paz, the other in London, the former well organized, the latter ad-hoc. One from the country, the other from the city.

From Anarchogeek:

“The use of cell phones is interesting in how it relates to transforming the rural/urban power divide within the developing world. This isn’t something entirely new, rural community radio stations have played very large roll in communication and social transformation. In Bolivia, the revolution of 1952 lead by the miners unions, was coordinated by a network of rural community radio stations. With high illiteracy, little infrastructure, very poor communities these communities have relied on radio as the primary form of mass media.

In the last decade there has been an upsurge in the political power of indigenous movements in the Andes who have their power base in rural mostly disconnected communities. A lot of that upsurge is due to the many years of organizing by indigenous leaders, social movements, and NGO’s. That said, cell phones have acted as a major amplifier of their work. Increasing the ability for people to coordinate their actions and build robust social networks.

Unfortunately, I’ve not seen much written about the use of cell phones and other communications technology in the general strike and ‘Gas War’ in Bolivia last month. From my working with the rather small group of indymedia people in Bolivia I’ve heard some of how cell phones transformed the conflict. It helped people lay a more than week-long siege to La Paz. It also helped coordinate the marches of people from other parts of the country to the capital. When women went on hunger strike in churches the communications network made it a coordinated act, not simply the act of a few brave women in one location.

I think what happened in Bolivia is quite different than the much talked about ‘smart mobs’ as there were relatively few people will cell phones. The groups were not flexible, but rather quite well organized with cell phones used to coordinate between the leadership of existing organizations and networks. The use of cell phones facilitated the biggest indigenous siege of La Paz in almost 300 years.

Other important factors was Pios Doce and other community radio stations which played a vital mass media roll during the crisis. The Pios Doce transmitter in Oruro was bombed, by people who clearly didn’t expect the police to investigate anything. What the government didn’t figure out how to do was shut off the cell phones of known organizers, or towers which serve indigenous communities. My guess is the reason they didn’t shut them down was in part because cell phones were a vital communications tool for the police and army. Even the US Army in Iraq makes extensive use of consumer walkie talkies and unencrypted Instant Messenger. In India texting has been shut off at critical points to stem the spread of rumors and coordinated race riots during communalist uprisings in the last year. I expect as social movements turn to using cell phones and related technology as a tactical tool during protests and uprisings the governments will eventually learn how to turn off the ability to communicate at will.”

This last point is also noted in the BBC article about protestors chasing Bush in London:

“Some newspapers and websites were reporting mobile phone signals could be blocked for fear they could remote-control a bomb. But Scotland Yard has denied reports that police were considering shutting mobile phone masts during protests.”

In contrast to the Bolivia protest which shut down the capitol, the UK protests are intended to be a media hack and an adjunct to the big, organized, legally-sanctioned anti-war march on Thursday.

“The Chasing Bush campaign is asking people to ‘disrupt the PR’ of the visit by spoiling stage-managed photos.

They are being encouraged to send location reports and images by mobile to be posted on the Chasing Bush site....

Technologies like text messaging and weblogs have been successfully used in the past to co-ordinate routes and meet-up points for mass protests.

But the gadgets are now being used more proactively to make protests more visible and disrupt any potential stage-managing of the President’s visit.

‘We are trying to spoil the PR, so we are not doing anything directly, but encouraging people to protest by turning their backs in press photos so they can’t be used.’

The campaign organisers have also asked people to go into protest ‘exclusion zones’ to send SMS updates and on-location reports about his appearances, and events at protests.”

See this previous post for more notes on electornic advocacy.

The year 1960 marks a turning point in the history of technology and politics. The Kennedy-Nixon presidential debate was the first to be broadcast live on television. Kennedy’s telegenic composure and appeal is credited with tipping the vote in his favor. In 1960 ninety percent of U.S. households owned a television. For the first time, Americans in 1963 say that they get more of their news from television than newspapers. Television becomes an increasingly important source of information and enormous cultural force in the United States marking the assassination of President Kennedy, the rise of the Beatles, landing a man on the moon and returning him safely to Earth, I Love Lucy, Sesame Street, the Olympics, news of the war in Viet Nam, the Watergate hearings, the Watts riot, Star Trek, and the mini-series Roots. [source]

However, it would be at least another decade before millions of deaf and hard-of-hearing Americans could begin to participate.

From the National Captioning Institute:

“The first innovators were not thinking about a captioning system for deaf and hard-of-hearing people. In 1970 the [U.S.] National Bureau of Standards began to investigate the possibility of using a portion of the network television signal to send precise time information on a nationwide basis. The Bureau believed that it could send digitally encoded information in a part of the television signal that is not used for picture information. The ABC-TV network agreed to cooperate. This project didn’t work, but ABC suggested that it might be possible to send captions instead.

This led to a preview of captioning at the First National Conference on Television for the Hearing Impaired in Nashville, Tennessee, in 1971. Two possible technologies for captioning television programs were demonstrated that would display the captions only on specially equipped sets for deaf and hard-of-hearing viewers.

A second demonstration of closed captioning was held at Gallaudet College on February 15, 1972. ABC and the National Bureau of Standards presented closed captions embedded within the normal broadcast of Mod Squad.

As a result of the enthusiasm these demonstrations created in the deaf and hard-of-hearing community, the National Association of Broadcasters studied the technical and economic factors involved in establishing a captioning service. The Association concluded that this captioning system was technically possible, but certain steps had to be taken before it could become a reality. The federal government then said it would fund the development and testing of this system. The engineering department of the Public Broadcasting System started to work on the project in 1973 under contract to the Bureau of Education for the Handicapped of the Department of Health, Education and Welfare (HEW).

While the closed-captioning service was being developed, there were some programs with ‘open’ captions airing on PBS. In 1971, The French Chef became the very first television program that was accessible to deaf and hard-of-hearing viewers. The ABC News was rebroadcast on PBS five hours after its broadcast on ABC-TV. From the time the captioned ABC News was first produced in 1973, it was the only timely newscast accessible to deaf and hard-of-hearing people until NCI’s real-time captioning service started in 1982....

Toward the end of the technical development project at PBS, it became clear that in order to get the cooperation of the commercial television networks, it would be necessary to establish a nonprofit, single-purpose organization to perform this captioning. And so in 1979, HEW announced the creation of the National Captioning Institute. The mission and importance of NCI was clear from the beginning. It was to promote and provide access to television programs for the deaf and hard-of-hearing community through the technology of closed captioning.

On March 16, 1980, NCI broadcast the first, closed-captioned television series. The captions were seen in households that had the first generation of closed caption decoder.

A silence had been broken. For the first time ever, deaf people across America could turn on their television sets — with a caption decoder — and finally understand what they had been missing on television.

The closed-captioned television service was an overnight sensation. Suddenly, thousands of people who had been living in a world of silence could enjoy television programs along with hearing people....

NCI ensured a bright future for closed-captioned television by partnering with ITT Corporation in 1989 to develop the first caption-decoding microchip, which could be built directly into new television sets at the manufacturing stage. This led to the introduction and subsequent passage of the Television Decoder Circuitry Act, which mandated that, by mid-1993, all new television sets 13 inches or larger manufactured for sale in the U.S. must contain caption-decoding technology. Now, millions of people have access to captions with the push of a button on their remote controls.”

From a more recent Captioning FAQ:

“On August 7, 1997, the FCC unanimously approved new regulations which will mandate captioning on virtually all television programming in the United States. Section 305 of the Telecommunication Act of 1996 is being implemented as a new section (Section 713) of the existing Communications Act. On September 17, 1998, the FCC modified their rules, in what can be considered a victory for caption viewers. The ruling took effect on January 1st, 1998, and it phases in requirements separately for ‘old’ and ‘new’ programming.”

Though numerous studies have shown that mixed-case text is easier to read than all uppercase, virtually all captioning in North America is done in uppercase only. The resolution of NCSA television and caption decoders generally results in ugly and illegible lowercase letters.

“[However,] mixed-case text is often used to indicate whispering, and is also often used for text that needs to be set apart, such as comments by an off-screen announcer (voice-over), or sound effects.

Caption decoders and televisions were not required by law to support lowercase letters at all until just a few years ago. There are, therefore, some televisions that will change mixed-case text to all uppercase.” [source]

Now, with the introduction of digital television, the design of the typeface for subtitling is no longer constrained by the technology of analog television.

This new digital environment provides for larger screens, higher screen resolutions, enhanced closed captions, and higher transmission data rates for closed-captioning.

Enter Tiresias Screenfont, a typeface for television subtitling designed for maximum legibility. Development of the typeface included extensive user testing with viewers that had a wide range of visual abilities and viewing habits.

The Tiresias Screenfont was originally designed by a team led by Dr. John Gill, Chief Scientist for the Royal National Institute for the Blind.

“The typeface Tiresias Screenfont was originally designed for subtitling on UK digital television in 1998.... It has been specifically designed for screen display and has been adopted by the UK Digital Television Group as the resident font for interactive television. Screenfont is now being adopted for European digital television. Its use is also being considered in the USA.

Tiresias Screenfont has been designed to have characters that are easy to distinguish from each other. The design was carried out, with specific reference to persons with visual impairments, on the philosophy that good design for visually impaired persons is good design for everybody.”

Both font and philosophy have been taken from the television screen and applied to the public terminal, the built environment, and the printed page.

Other variations of Tiresias Screenfont have since been designed, each optimized for a specific purpose:

Tiresias PCfont is a typeface designed to display clearly on screen based systems, such the information displayed on TV monitors on public transport, at airports, railways or ferry terminals. Building societies and banks use screens to display information on cash dispensers. Many governments are now introducing screen-based public information systems in libraries and government offices. Tiresias PCfont makes these services and facilities more accessible.

Tiresias Infofont is designed to improve the legibility of information labels on public access terminals, ticket machines, telephone booths. The characters and letterforms have been designed to provide maximum legibility at a reading distance of around 30 to 100 cm. Infofont is not designed for large quantities of text.

Tiresias Signfont is for fixed (not internally illuminated) signage. The recommended usage is white or yellow characters on a dark background. Tiresias Signfont has a different level of boldness than Screenfont and PCfont, and has more open spacing than conventional type. Signfont is designed to provide maximum readability at longer distances.

Tiresias LPfont is designed for use in large print publications, and to be more legible than the standard typefaces that are currently in large print publications.

The Tiresias family of fonts are available for sale from Bitstream.

Update October 1, 2003: A couple of hard-of-hearing friends have brought up the petition campaigns that they, their friends, and parents participated in. The text above does understate the grassroots campaign.

From Riniart.org:

“For 20 years, Rini Templeton made drawings of activists in the United States, Mexico and Central America while she joined them in their meetings, demonstrations, picket lines and other actions for social justice. She called her bold black-and-white images ‘xerox art’ because activists and organizers could copy them easily for use in their banners, signs, leaflets, newsletters, even T-shirts, whenever needed.

Her drawings also included workers, women and children, celebrations, scenes of town and country, many images from daily life. In all her work you can feel a unity with grassroots people across national and racial lines. She almost never signed a drawing, out of typical modesty. As a result, her style is widely recognized but her name is not.

Two years after she died in Mexico in 1986, Rini’s work was published in a bilingual book in the U.S. (Real Comet Press, Seattle) and Mexico (Centro de Documentación Gráfica Rini Templeton). Entitled The Art of Rini Templeton: Where There is Life and Struggle/El Arte de Rini Templeton: Donde hay vida y lucha, the U.S. editorial coordinator was Elizabeth (Betita) Martinez. The Mexican team included 5 editors from the Punto Crítico magazine collective together with a production coordinator. All had worked with Rini extensively.

With the book out of print, it was decided to continue making her work available through this web-site. Rini’s sister, Lynne Brickley, made that possible with generous support.

You will find 600 drawings here, organized by theme, with brief texts in English explaining the story behind each set of drawings. There is also a short biography about Rini. Photos of her sculptures, done before she switched to graphic work, are not included here nor are the many reminiscences of Rini written by friends and co-workers for the book.

In the spirit of Rini Templeton’s life and work, activists serving causes that Rini would have supported are invited to use drawings freely in their leaflets, newsletters, banners and picket signs or for similar non-commercial purposes. Those wishing to use drawings in the production of an item for sale, such as a book, should write to the Rini Templeton Memorial Fund, c/o Elizabeth Martinez, 3545 24th Street, San Francisco, CA 94110. A reasonable fee will be asked, to help maintain this web-site.”

Viva Rini.

SocialDesignZine is an Italian Web log on design and the public interest. The project was started last Spring by the AIAP, the Italian Association for the Design of Visual Communication.

A translation of a statement of purpose by Mario Piazza, AIAP President:

“The need for reflection and listening that is part of the job for those who work in communication design is today of vital importance. And it is for this reason that the AIAP has started this site and program as a new step in its operating policy, which in recent years has attentively investigated the professionalism, and above all, the discipline of this field. These two levels are inseparable if one truly believes in the maturation of this profession.

Our idea is simple: we want to build a series of on-line constellations around the association’s institutional site, which will continue to be the gravitational center of the network. A series of sites which approach pertinent professional topics in a thorough way. Themes which we have already confronted in part, but which can no longer be included our site and the ‘ordinary’ activity of the association. But not only this — these themes need to be looked at in a new light and with all the potential that new technologies offer us.

In our most recent meeting in Riccione we made a first stab at this new approach. Participation in the AIAP Community was very high because it was a sort of meeting place. A place for listening, where ideas flowed and communication was direct and friendly. It was a time for growth for a ‘community’ of designers.

It is along these lines that this new site was born. We have dedicated a fundamental part to the future and to something we have worked on a lot in these past years: the theme of the ethical horizon of the profession. Above all this working site, open to your contributions, will try to understand what the social dimension of communication design is. And so we start by asking a few questions:

Is social design a sustainable project? Is is an ethical project? Is it ecological? Participatory? Political? Or is it something completely different? Our wish is to build together a well thought-out answer. We would like to construct a sort of manifesto, a ‘bill of social design.’

Along these lines we will construct materials, documentation, reflections — a rich and complete database for research, instruction, continuing education. Also for this purpose we are requesting submissions and active participation in order to document projects and experiences which aid in reflection, which communicate the elevated meaning of designing.

But the heart of the project, and the part which we have already put into motion is the construction of testimony and presentations on daily themes, concrete instances, based on news, a life lived, personal research or information to be shared. In other words a place where, with a sense of responsibility and motivated participation on the part of the user, we can dialogue, exchange ideas, listen and grow together, developing a more critical and intense eye which, through these exchanges, will allow us to become responsible designers. Skilled, in quality and intelligence, in confronting professional themes with the knowledge of our own limits and those of the world around us. It is hope in a project, it is our new challenge.”

They’ve just posted an Italian translation of my review of the book Citizen Designer: Perspectives on Design Responsibility.

It’s also intertesting to see more professional associations exploring the issue of ethical practice. I wonder how far it will go.

A U.S. reservist in Iraq emails a photo to a friend back home. Friend posts it on his blog. The image is widely circulated by email, and ultimately finds mention in The New York Times a month later.

The war drags on. Tours of duty are extended. U.S. soldiers continue to kill and be killed. Dissent among the military and military families smoulders.

And the scholarship funding? Job skills? Veteran’s benefits? One weekend a month?

See these articles about the myths and messages in military graphics and advertising sold by recruiters to high school and college students across the United States of America.

This entry has been updated and incorporated into An Introduction to Activism on the Internet.

I’ve been searching for a list of excellent examples of Internet activism. I couldn’t find one, so I made my own.

I’ve structured much of this list around categories outlined by Sasha Costanza-Chock in “Mapping the Repertoire of Electronic Contention,” in Representing Resistance: Media, Civil Disobedience and the Global Justice Movement, eds. Andrew Opel and Donnalyn Pompper. Greenwood, in press. Unless otherwise indicated, the quoted text below has been taken from him.

Though I’ve added some of my own commentary, this is not intended to be a full analysis of the campaigns and organizations mentioned. I disagree with the politics of many of the examples listed, but think there is something to be learned from each of the them.

Continue reading "Techniques of Electronic Advocacy" »

The Washington Post reports on the demise of the payphone:

“In Washington, as in other parts of the country, pay phones are disappearing from the landscape. The number of them across the country has dwindled from a high of 2.7 million in the mid-1990s to about 1.9 million now, supplanted by the more personal wireless phones that fit in a pocket. The small companies that maintain them are pulling out of the business. Even at the higher price of 50 cents a call, many phones run at a deficit — it costs more to clean, maintain and service them — so people like [technician Andres] Castro are yanking them from their sockets, cutting the lines, and pulling them from shopping centers, gasoline stations, restaurants and street corners where they used to turn a booming profit.”

The Globe and Mail reports that instead of dismantling its pay phones, Bell Canada has started adding WiFi capabilities:

“Aimed at business customers, the service is free until late March and available at several sites in Montreal, Kingston, Ont., and Toronto. The project will also include service at Air Canada airport lounges in Calgary, Montreal, Toronto and elsewhere. The pilot project is intended to measure how customers use the service and how much to charge for it, although some observers wonder if service providers will be able to make much money from so-called wireless fidelity or wi-fi hot spots. For Bell’s hot-spot trial, it’s mostly setting up wi-fi nodes where it has payphones, effectively ‘reinventing’ the payphone business.”

In the United States, massive amounts of cash are being thrown at building a nationwide wireless infrastructure. Adding WiFi to payphones is picks up on an exisitng infrastructure. From Bell Canada’s press release:

“The plan calls for payphones in high traffic areas to be fitted with Wi-Fi technology; typical locations include airports, train stations, hotels, convention centers and corporate campuses.”

Adding WiFi to payphones would be a good way of brining WiFi to underserved neighborhoods — the same neighborhoods that rely on pay phones rather than cell phones.

From the Post again:

“It is much easier — and cheaper — to dial from a cell phone for customers who can afford one. However, pay phones are still profitable in the lowest-income areas of a city, said Terry Rainey, president of the American Public Communications Council Inc., an industry group representing independent pay phone operators around the country.

‘There are a great number of people in this country without a phone,’ Rainey said — 4 and 5 percent, which is more than the 1 or 2 percent of the U.S. population that lacks television sets.

‘Some lower-income areas rely on [pay phones] for regular communications, as well as, in some cases, emergency calls,’ said Mason Harris, president of Robin Technologies and of the Atlantic Payphone Association.”

Compare this map of median household income from the 1990 U.S. Census with this 2002 map of WiFi hotspots in Manhattan. From the Public Internet Project:

Click here for a larger version.

Update: On May 10, 2003, the New Jersey Star-Ledger reported that Verizon plans to put WiFi transmitters in pay phones across New York City. No mention of how much it will cost to use.

Also of note is this May 5 article from the International Herald Tribune which describes plans by the city of Paris to build a WiFi network along the subway system. Two or three antennas could be places outside each of Paris’s 372 Metro stations.

From iaslash:

“The current media spectacle that is the ‘war on Iraq’ produces a lot of good and bad infographics. I was surfing the web looking for them and a few thoughts struck me:

Infographics are somewhat expensive and time-consuming to produce, and are therefore in their nature providing context to whatever is going on on the ground. It is, however, _not_ in their nature to provide afterthought and analysis.

The policy concerning infographics of NRK (Norwegian equivalent of the BBC) is that it is important to not overuse infographics because they can create the impression that this is a computer game and not real war with real people really being blown into little pieces.”

...

This MSNBC graphic on the number of U.S. and U.K. deaths in Iraq is an improvement on this chart

The maintainers of Iraqbodycount.net comb the media and publish an estimate of Iraqi casualties via a banner you can include on your Web page. A number of bloggers have picked it up, but the raw numbers, particularly in this layout, just read like a score.

On the flip side are the graphic photos of U.S. and Iraqi corpses [warning: strong content] you won’t see on CNN. The images overwhelm with horror.

Yet, to me neither are as heart rending as this list of names, ages, and U.S. hometowns.

“The linking of the two evils. Unproven by the facts, reality in the image. The Wild West poster does the trick of validating the Bush approach and chosen iconography.”

The Better Rhetor builds on the work of Political Research Associates in this unpacking of the imagery used in a series of Weekly Standard covers.

See also Kate Brigham’s MFA thesis, Decoding Visual Language Elements in News Content, and its prototype Flash piece that allows you to alter design elements of post-September 11 news magazine spreads on the fly. See for yourself how non-verbal messages are expressed, the objectivity of the news is tilted, and the case for war is made by the choice of imagery, its cropping, composition, and color.

Thanks to drapetomaniac for the Better Rhetor link.